Welcome to Maison Miré. Below you’ll find answers to our most commonly asked questions. If you need further assistance, our support team is always here to help.
1. How long does shipping take?
Orders are processed within 1–3 business days. Delivery times typically range between 5–12 business days depending on your location.
2. Do you offer worldwide shipping?
Yes, Maison Miré proudly ships worldwide.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery in real time.
4. Can I change or cancel my order?
Orders can be modified or canceled within a limited time after being placed. Please contact us as soon as possible, and we will do our best to assist you.
5. What if I entered the wrong shipping address?
If you notice an error in your shipping details, contact us immediately. We cannot guarantee changes once the order has been processed.
6. What is your return policy?
We offer a return policy for eligible items. Please refer to our Returns & Refund Policy page for full details.
7. Are your products true to size?
Yes, our products are designed to fit true to size. For the best fit, please refer to the size guide available on each product page.
8. What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment methods available at checkout.
9. Is my payment information secure?
Yes, all transactions are encrypted and processed through secure payment gateways to ensure your information is protected.
10. Do you offer exchanges?
If you need a different size or variation, please contact our support team and we will guide you through the exchange process where applicable.
11. What should I do if my order arrives damaged?
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.
12. How can I contact Maison Miré?
Our team is always here to assist you.
Email: info@exper.support
Phone: +31684657633
Maison Miré — Designed for comfort, crafted for elegance.